General terms and conditions training, coaching trajectories and (online) courses
These conditions apply to all training, coaching trajectories and courses of Dutch Couture Academy (DCA), an activity of Magnolia Blossom BV. You agree to DCA’s general terms and conditions of delivery when you give us an order verbally, in writing or via the webshop or website.
All employees and trainers who provide services to you on behalf of DCA are bound by these terms of delivery.
1. General
We commit ourselves to provide services with optimum quality, but accept no liability for any damage resulting from our services. Nor are we liable for material damage or personal injury caused by or during our training activities.
2. Conclusion of agreement
2.a. Registration of (online) training courses, coaching trajectories and (online) courses
2.a.1. The agreement between DCA and the client regarding a registration is concluded by a statement of approval on the quotation provided. This can be done by written signature, by e-mail confirmation or online by ordering in our webshop or on our website.
2.a.2. The agreement distinguishes the following services:
• Program
• Theory
• Guidance trainer or coach
2.b. Realization of training courses
2.b.1. The agreement between DCA and the client regarding the nature and content of the training/course/coaching trajectory is concluded by the client signing the quote or purchase provided for this purpose online in our webshop or on our website. This can be done by written signature, by e-mail confirmation or by ordering online in our webshop or on our website.
2.b.2. Any additional agreements or changes made after the conclusion of the agreement, as well as (oral) agreements and/or promises are applicable to both parties if they have been confirmed in writing.
2.b.3. We offer training and coaching trajectories after a non-binding exploratory meeting. You will then receive a quote and a detailed offer from us. This quotation includes, among other things, the services we provide for you and the other distinguishable services.
3. Cancellation
3.1. Cancellations must be reported to DCA by e-mail by sending an e-mail to saskia@saskiaterwelle.nl
3.2. Cancellation of training and courses:
• in the event of cancellation by you as a student later than 14 days after the start date of a course or training, no refund of course fees is possible. This cooling-off period does not apply to (online) courses that last less than 90 days.
• in the event of cancellation by you as a student of a course or training, this can be done free of charge within the cooling-off period of 14 days after the start date of the course, if a cooling-off period applies, such as for courses that last less than 90 days. The start date is the date on which the course starts or, in the absence of a start date, the date on which you registered for the course or training. Any course fees already paid will in this case be refunded within one month of cancellation.
3.3. Cancellation of coaching programs:
• in the event of cancellation of a coaching program, the notice period is 30 days in each case.
• If a coaching trajectory has been paid in full at the start, you will receive the remainder proportionally, taking into account the 30-day notice period within 1 month after cancellation.
• we do not use a trial period of 14 days for coaching processes.
4. Force majeure
4.1. If the trainer is unexpectedly unable to attend a training or course or coach, DCA will arrange a suitable replacement or replacement date for the course day or coaching session. If a training, coaching session or course day is not possible, the participant(s) will be informed, after which the training will be shifted to another date in consultation. In this case there will be no refund of (part of) the paid course fee.
5. Photos and Videos
5.1. The photos and videos of work materials or of students at work taken during the courses and training sessions by students or by DCA can be freely used by DCA for its promotional purposes.
6. Payment Terms
6.1. Payment must be made before the start of the course unless otherwise stated in our offer for a specific course, training or coaching trajectory.
6.2. If the client fails to pay the invoice on time, the client is legally in default.
7. Evaluation
We ask you to cooperate in an oral and written evaluation after the completion of our services.
8. Ownership
All written and digital material that we make available to you is protected by copyright. It may therefore not be further reproduced and/or made available to third parties without DCA’s written consent. If you cancel during the trial period, you must remove all submitted material.
9. Court of Jurisdiction
In the event of a dispute, the court in Amsterdam is the only competent court to which Dutch law applies to this agreement.
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Date of last adjustment: December 22, 2021
